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Premium Member
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851 Posts
Discussion Starter #1
I have renewed my subscription but see I have paid twice. Not sure what happened but think it has something to do with auto renew.
I cannot find where to cancel the auto renew, nothing in my profile or account.
Cheers Steve
 

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Administrator
Joined
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283 Posts
Auto renewal is set up via PayPal and can only be amended through them
  • Log in to your PayPal account at www.paypal.com.
  • Click the Settings icon next to “Log out.”
  • Select Preapproved Payments under “Payment settings.”
  • Select the merchant whose agreement you want to cancel...
  • ...and click the Cancel Subscription button.
  • Confirm your request to finalize the cancellation.
If you would like a refund on your transaction begin a conversation with me and we can get that sorted as well :)
-Gerrit
 

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Premium Member
Joined
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851 Posts
Discussion Starter #3
Your fine, take it as a donation.
Cheers Steve
I have renewed my subscription but see I have paid twice. Not sure what happened but think it has something to do with auto renew.
I cannot find where to cancel the auto renew, nothing in my profile or account.
Cheers Steve
 

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Administrator
Joined
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283 Posts
Thank you for this, though do not feel obliged by any means to do so. If you would like to have this refunded it really can be done without a hassle. Please shoot us a conversation and we can get this sorted. :)

-Gerrit
 

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Registered
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1,436 Posts
Administrator: I like to know where people are when they contribute here, would it be possible to post their location along with their post?

Thank you, Ed
 

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Premium Member
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25 Posts
If I may reply, just put your mouse over the posters avatar without clicking it, their location and join date will show.
 

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Administrator
Joined
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283 Posts
Moxiecat is correct, hovering over avatars will give profile information. If you also hover over the flag under their avatar it will also populate that location information (as much as they've shared)

Let me know if you need any more information here :)

-Gerrit
 
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